Lesson Policies

Payment Policy

..
  • are billed a month in advance and is due in full at the beginning of the month.
  • For students who are on ‘infrequent’ schedules (I have students who work on the slope and/or have rotating shift schedules making it difficult to plan out lessons more then a week in advance), Payment is due at the end of the lesson.

Acceptable Payment types

  • Electronic payment through Paypal
  • Check or Money Order.  There is a $35 NSF fee for return checks.
  • Cash.

Tax

  • Lee Gattenby Music is in the 3% Kenai Peninsula Borough zone.  This 3% is added to your bill.
  • Keep copies of your receipts!  Music lessons are an education expense and eligible for certain tax credits.

Student lesson reschedule/cancellation policy

  • The instructor (Lee Gattenby) must be notified prior to 5pm the previous day by phone, email or txt message. The students lesson can be moved dependent on slot availability.
  • If I am not notified prior to 5pm the previous day, rescheduling is very difficult (but not impossible).  Please try to call in the morning! Students can access the forum and lessons can be given via email.
  • If no attempt is made by the student to call before missing the lesson, that student will be charged for the time scheduled.
  • I understand that things happen. Snow storms, wild animals, etc. I am flexible in this area and will work out an equitable arrangement schedule permitting.

Teacher lesson reschedule/cancellation policy

  • From time to time I will call to reschedule. I will try to do this at least 24 hours in advance if I going to move a time.
  • If I do not reschedule I will give the student the lesson via DVD or CD recordings. I will still be available to the student via the forum.

Late policy

  • Call if you are going to be late! If I do not receive a call up to 15 minute into the scheduled lesson time the lesson will be considered a NO SHOW.  The student WILL STILL BE CHARGED FOR THAT LESSON. Depending on the lesson prepared for that session.. instruction may be sent to the students email or posted in the forum for them to complete.
  • No call/No show. Things happen, I understand. However, please understand that I am still here prepared to give a lesson. It is always in good form to call me and let me know what happened.

Home school Reimbursements

  • I bill home school providers directly.  It is your responsibility to turn in the paperwork that I provide so that there is little cost to you.
  • Until this paperwork is processed by the home school provider, it is your responsibility to pay for lessons in advance.

Student Preparation and Participation

  • Students are expected to put effort into their homework.  Success is based on the implementation of the exercises and studies given to the student.  I can tell if effort is being made, even if progress may not seem evident.  Continuous lack of effort will result in the student being referred elsewhere for the continuation of their studies.
  • Students are expected to come to class prepared.   This means remembering to bring their course material and/or instruments (if applicable) to class.
  • Students are expected to be courteous.  This means restricted cell phone use  for everything but emergency messages.  Additionally, students are expected to NOT play their instrument when the instructor is addressing them or their fellow students.